Privacy Policy

Welcome to the website (the “Website“)

The Website is intended for the reservation of accommodation, services and attractions for the entire family. The Website is owned by Blue Pen LTD. (the “Company”), and is intended to organize a wide array of restaurants, hotels, attractions and leisure activities in one convenient site.
Before using the Website, please read this privacy policy, as well as the Terms and Conditions carefully, as they are the foundation for your dealings with the Company and for any reservation carried out on this platform. By using the Website and making reservations through it, in any manner whatsoever, you are confirming and ratifying that you have read, understood and agreed to the terms of service, and that you, or anyone acting on your behalf, are foregoing any claim, demand or cause against the Company, aside from claims associated with any specific obligations granted by the Company itself, in your favor and in accordance with the Terms and Conditions.
If you have any disagreements or reservations concerning the Privacy Policy contained herein, please refrain from making any use of the website.
In this Privacy Policy, unless the context otherwise requires: (i) words expressed in the singular number shall include the plural and vice versa, (ii) words expressed in the masculine shall include the feminine and neuter gender and vice versa;

  1. Definitions
    1.1. “Client” – any User, whether acting on his own behalf or on behalf of others (including any organization or corporation), which makes use of the Website to order or reserve any products or services, whether such order was confirmed or not, as of the moment of initiating a reservation on the Website.
    1.2. “Company”- Blue Pen LTD, including its shareholders, officers, employees, managers, advisors, and sub-contractors employed by it, including but not limited to suppliers, agents, and anyone involved in the operation of the Website on its behalf, including its developers, operators, admins or anyone acting on the behalf of any of the abovementioned persons.
    1.3. “Communications Law (Telecommunications and Broadcasting)” – the Communications Law (Telecommunications and Broadcasting), 5742-1982, and any regulations promulgated thereunder, as published or amended from time to time, or any similar law in any other applicable jurisdiction.
    1.4. “Cookies” – data text files that can be stored on a User’s computer’s hard drive or device (if the web browser so permits). These files contain, inter alia, information such as the pages visited by the User; the duration of time spent in the Website, the link through which the User reached the Website, sections and information that the User sought whilst on the Website, etc.
    1.5. “Privacy Protection Law” – the Privacy Protection Law, 5741-1981, and any regulations promulgated thereunder, as published or amended from time to time, or any similar law with regards to the protection of privacy in any other applicable jurisdiction.
    1.6. “Reservation” – any dealings carried out for the purpose of receiving any product or service which may be offered or advertised on the Website from time to time.
    1.7. “Service Provider” – any person, group of persons or corporation with whom the Company has contracted for the purpose of offering products or services on the Website.
    1.8. “Terms and Conditions” – the terms and conditions published on the Website, as shall be amended and restated from time to time.
    1.9. “User” – any person, whether acting on his own behalf or on behalf of any organization or corporation, which makes any use of the Website for any purpose whatsoever, including for the purpose of reserving products or services via the Website.
    1.10. “Website” – the domain named, including any pages under this domain, and/or any other domain owned by the Company, and including any content and landing pages available under the sub-domain of a domain owned by the Company.
  2. Privacy and Confidentiality Policy
    2.1. Collection of Data. Information regarding the Users may be received, stored and processed by creating a database of log-in details provided by the User at the time of registration or incidentally, including via the use of Cookies, for the improvement of the offered services. Information collected may include the User’s IP Address, the date and time of access or use of the platform, the hardware and software used, referring and exit pages and URLs, the number of clicks, pages viewed, and the amount of time spent on particular pages The use of Cookies may be disabled through User’s browser, but such disablement may affect the performance of the Website, in manners such as the slower loading of pages, the suitability of advertisements to the User’s past activity, etc. Any payment or credit card information which will be provided by the Client at the time of reservation shall be handled by the payment gateway company, and the Company hereby undertakes not to keep this data nor make any use thereof. Therefore, the Company shall not be liable for any fault or shortcoming in the security of such payment data in the payment gateway company’s servers.
    2.2. Purpose of Collection of Data. User information is required for the completion of the reservation process, improvements of the Website and the service, as well as for the purpose of sending/receiving e-mails, text messages and in order to contact the User in other ways, subject to the User’s consent and to the provisions of the law. It is hereby emphasized that the provision of such information is not mandated by law, however, without such information the User will not be able to make use of the Website, nor make reservations through it.
    2.3. Use of Collected Data. Information provided by the Client at the time of Reservation shall be relayed to the Service Provider, to the extent necessary for the completion of the reservation and for the providing of the requested services. Furthermore, the Company may use any information provided by the User, and any information gathered with respect to the patterns of use of the Website, and/or the pattern of Reservations made by any Client, for the purpose of improving the services and contacting the Users, for advertising on the Website to other Users, for direct marketing, and/or for information and statistical analysis, and the Company shall be permitted to share the information with third parties for the purposes stated above, provided that the information shared shall not enable the third party to identify any specific User.
    2.4. Feedback. Should a Client wish to publish any feedback concerning the service he reserved or the Service Provider with whom he contracted, he may do so on the Website. Such comment or review may be published with the Client’s first name. The Company shall not be held liable for the publication of any identifying information by the Client in such feedback, nor in cases where the published information may be used to identify the Client.
    2.5. User’s Authorization for Use of Information. The User hereby declares that he is authorizing the relay of data and/or information and/or gathering and/or storing and/or processing and/or use of foregoing for commercial purposes and/or for the sending of advertisements or any other information, all in accordance with the provisions of the Terms and Conditions, and that he hereby irrevocably relinquishes any right, claim, demand and/or cause against the Company with relation to the foregoing.
    2.6. Direct Marketing. The Website offers its Users the ability to receive updates via e-mail and/or text messages. Pursuant to Section 30A of the Communications Law (Telecommunications and Broadcasting), upon making a reservation on the Website, the Client will be offered this service, and should he choose to accept it, the Company shall be permitted to send the Client information regarding its services and advertisements via e-mail or text message – whether information published by the Company itself or third party information received from other advertisers, as well as to relay the information of the Client to third parties for the receipt of benefits. If the User wishes to opt-out of direct marketing, he may withdraw his consent and cease to receive such commercial information by sending a written request to that effect to the Company.
    2.7. Transferring Information to Third Parties. The Company shall not transfer the personal details of the Users nor information specifically identifying them, and which was gathered incidentally during their use of the Website, to any third parties, except in the following cases: (i) the transfer of personal information and identifying information is required in order to complete the Reservation with the Service Provider. Service Provider may contact the User as necessary to obtain additional information about the User or his travel plans, to facilitate his Reservation, or for other purposes consistent with the practices described in its respective privacy policies and terms of use; (ii) the Company has received any judicial order to relay the information of the User or any information regarding a specific User to any third party or if the provision of any such information is required by any law; (iii) in any case of dispute, claim, suit, demand or legal proceedings, as the case may be, between the User and the Company; (iv) to corporations which are connected to the Company, provided that such corporations will also be subject to the Privacy Policy contained herein; (v) if the Company shall merge, consolidate or otherwise transfer its business or assets to a third party, and/or will assign its business activity and/or any right granted to the Company pursuant to the Terms and Conditions, in which case personal data held about Users may be one of the transferred assets, provided the assignee corporation shall undertake to comply with the Terms and Conditions and with this Privacy Policy in its use of the information; and (vi) to a third party which provides the Company with any services regarding the Reservations, including web support, customer service and dispatch of reservations.
    2.8. Deletion of Information. Deletion of information contained in the Company’s database shall be possible by submitting a written request to the Company, in accordance with the Privacy Protection Law. Such deletion shall not include any online publication under Section 2.4 above.
  3. Information Security
    The Company endeavors to secure and to prevent unauthorized access to the information which is provided to it via the Website. While using the Website, Users hereby undertake not to take or attempt to take any action which may disrupt the Website, including hacking, scanning, revealing information, etc. Furthermore, it is strictly forbidden to deploy any robot or automatic device intended to scan data provided on the site. It is hereby clarified that the Company reserves the right to take any legal action against anyone carrying out the abovementioned forbidden actions. However, the Company cannot guarantee the security of data transmitted to its site; any transmission is at the User’s own risk, and the Company shall not be liable for any damage incurred as a result of a security breach in the Website and the exposure of User information or any other malicious use, if the User shall fail to uphold the confidentiality of his password or fail to change his password from time to time as recommended.
  4. Revisions to this Privacy Policy
    The Company reserves the right to revise the Privacy Policy of the Website from time to time, at its own discretion, and subject to the provisions of any law. The Company does not guarantee that any message will be published to the Users or to the Clients regarding any change to this Privacy Policy, but shall endeavor to do so if material changes are carried out, and if it shall see fit to do so, by posting a notice on the Website prior to the effective date of the changes.
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